Alianza Insurance Group
“AuraQuantic is undoubtedly an essential solution to achieve continuous improvement.”
Real results.
Challenges.
Remote work became a reality due to the pandemic. Alianza needed a tool that would enable them to adapt and digitally transform the business.
Previously, they did not have an automation or monitoring system designed to optimize the company’s internal processes.
AuraQuantic helped them overcome:
Difficulty monitoring internal tasks.
Human errors.
Problems with payment to suppliers and customer refunds.
Lack of communication between departments.
Benefits.
After a quick and easy platform implementation, Alianza successfully automated business processes in all departments. Some benefits from their digital transformation include:
- Resilience to market changes
- Reduction of paper consumption
- Decrease in audit times
- Automation and digitization of document processing
- Increased level of satisfaction for services to third parties
- Improvements in workload distribution and measurement
- Mayor precisión y consistencia en los datos
- Optimización del flujo de trabajo
- Incremento de la satisfacción del cliente
- Mayor enfoque en la innovación
- Reducción del impacto ambiental
- Mejora en la trazabilidad
Customer testimonials.
“For our day-to-day business, we require tools that not only improve processes but also enable efficient policy and claims management. The AuraQuantic suite has allowed us to meet all our policyholders’ demands.”
Rómulo Segundo Quipse Chávez
National Corporate IT Manager
“The implementation of AuraQuantic has been quick and easy. In a short period, we have automated and optimized process management.”
Rosario del Carmen Velázquez López
Regional Assistant Manager Customer Services and Human Risk
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