certero
“We have increased automation in core business processes by 60%.”
Real results.
Challenges.
Given the rapid growth of the company, Certero decided to opt for BPM software that would empower it to accelerate digital transformation.
Certero sought to achieve the digitization and automation of document processing, as well as to reduce the volume of operational work, to execute processes in the shortest possible time and with minimum resources.
Budget deviations and poor cost control.
Decentralized information.
Excessive management times.
High probability of human error.
Benefits.
Certero gained important benefits using AuraQuantic, especially in areas related to customer services, finance, and operations. Some of the main benefits include:
- Optimized notification systems for customers and staff
- Process execution with minimal resources
- Accurate time controls for each activity in the operational flow
- Automatic document management
- Decrease in workload
- Mayor precisión y consistencia en los datos
- Optimización del flujo de trabajo
- Incremento de la satisfacción del cliente
- Mayor enfoque en la innovación
- Reducción del impacto ambiental
- Mejora en la trazabilidad
Customer testimonials.
Soledad Mejía
Sales Manager
“AuraQuantic is a versatile and useful tool that has enabled us to improve all tactical and strategic company processes.”
Elisabeth Panchi
Chief Administrative Officer
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