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FIDUCIA S.A.

“AuraQuantic has improved the company’s adaptability to market changes.”

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Industry: Banking and Financial services

Real results.

Greater transparency and security of information.
0 %
Reduction in contracting costs.
0 %
Digitization of documentation.
0 %

Challenges.

Fiducia’s primary objective was to automate its processes to manage the continuous growth driven by an increase in both transactions and customers.

This prompted the company’s management to consider implementing a BPM suite to address:

 

Repetitive tasks.

Inefficient processes.

Outdated information.

Lack of visibility and tracking of tasks.

Benefits.

The implementation of AuraQuantic has enabled the automation of a total of 35 processes, yielding multiple benefits for Fiducia, including:

  • Greater transparency and security of information
  • Reduction in contracting costs
  • Increased focus on strategic activities
  • Digitization of documentation
  • Improved interpersonal communication
  • Efficient resource allocation
  • Mayor precisión y consistencia en los datos
  • Optimización del flujo de trabajo
  • Incremento de la satisfacción del cliente
  • Mayor enfoque en la innovación
  • Reducción del impacto ambiental
  • Mejora en la trazabilidad

Customer testimonials.

“We’ve reaped multiple benefits from AuraQuantic particularly evident during critical periods like the pandemic. Its flexibility and user-friendly interface enabled us to swiftly transition to remote work, ensuring seamless continuity in our business operations.”

Andrea Romero

Chief Process Leader, Fiducia

“AuraQuantic has been key to the success of our “MI FONDO” application, since it has allowed us to scale up and massify the investment funds business in Ecuador, quadrupling the number of clients we have in the area.”

Juan Felipe Laso

Fiducia Digital Channels Supervisor

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Case Study .

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