Solidarity and Social Investment Fund – FOSIS
“AuraQuantic is always available to help with all requirements.”
Real results.
Challenges.
FOSIS’s main objective was to adopt a process management model that would help it improve its daily activities.
To achieve this goal, it was necessary to find specific software that would help it overcome the following hurdles:
Lack of visibility and task tracking.
Issues with interdepartmental communication.
Inaccessible information.
Delays in resolution times.
BENEFITS.
The implementation of AuraQuantic has enabled the automation of five key processes, with positive results, including the following noteworthy benefits:
- Standardization of administrative processes
- Increased staff productivity
- Increased process visibility and transparency
- Increased level of citizen satisfaction
- Increased efficiency
- Cost savings
- Mayor precisión y consistencia en los datos
- Optimización del flujo de trabajo
- Incremento de la satisfacción del cliente
- Mayor enfoque en la innovación
- Reducción del impacto ambiental
- Mejora en la trazabilidad
Customer testimonials.
José Ariza
Digital Transformation Coordinator at FOSIS
“The modernization and effective management of public services requires the integration of innovative tools.”
Nicolás Navarrete Hernández
Executive Director of FOSIS
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