“AuraQuantic has improved the company’s adaptability to market changes.”

Company: FIDUCIA S.A. | Sector: Financial Services | Founded in: 1994

Results

Greater transparency and security of information

Reduction in
contracting costs

Digitization of
documentation

Challenges

Fiducia’s primary objective was to automate its processes to manage the continuous growth driven by an increase in both transactions and customers.

This prompted the company’s management to consider implementing a BPM suite to address:

  • Repetitive tasks.
  • Inefficient processes.
  • Outdated information.
  • Lack of visibility and tracking of tasks.

Benefits

The implementation of AuraQuantic has enabled the automation of a total of 35 processes, yielding multiple benefits for Fiducia, including:

Greater transparency and security of information

Reduction in contracting costs

Increased focus on strategic activities

Digitization of documentation

Improved interpersonal communication

Efficient resource allocation

We’ve reaped multiple benefits from AuraQuantic particularly evident during critical periods like the pandemic. Its flexibility and user-friendly interface enabled us to swiftly transition to remote work, ensuring seamless continuity in our business operations.

Andrea Romero | Chief Process Leader, Fiducia

AuraQuantic has been key to the success of our “MI FONDO” application, since it has allowed us to scale up and massify the investment funds business in Ecuador, quadrupling the number of clients we have in the area.

Juan Felipe Laso | Fiducia Digital Channels Supervisor

Download case study